Effective Date: September 8, 2026

PBC Catering and Events (“PBC Catering and Events,” “PBC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, request catering or event services, browse our menus, or otherwise interact with PBC Catering and Events.

Website: https://pbccatering.com/

By using our website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Information You Provide

When you contact us, request a quotation, make an enquiry, or book our services, you may provide:

  • Full name
  • Email address
  • Phone number
  • Company or organization name
  • Event date and location
  • Number of guests
  • Catering and menu requirements
  • Event type and preferences
  • Dietary requirements or food allergies
  • Billing or invoicing information
  • Any other information you voluntarily provide to us
Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Website usage information
  • Referring website
  • Date and time of your visit

This information may be collected through cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We may use your information to:

  • Respond to enquiries and requests
  • Provide catering and event services
  • Prepare quotations and proposals
  • Manage bookings and event arrangements
  • Communicate with you regarding your event
  • Customize menus and services according to your requirements
  • Process payments or invoices where applicable
  • Improve our website, menus, products, and services
  • Understand website usage and customer preferences
  • Send promotional or marketing communications where permitted and where you have provided appropriate consent
  • Maintain website security
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with applicable legal and regulatory requirements

3. Catering and Dietary Information

If you provide information relating to food allergies, dietary restrictions, or other food preferences, we may use this information solely for the purpose of planning and delivering your catering services.

While we take reasonable care when preparing and serving food, customers are responsible for informing us of relevant allergies and dietary requirements before an event.

4. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and enhance your browsing experience.

Cookies may be used for:

  • Essential website functionality
  • Website analytics
  • Performance monitoring
  • Understanding visitor behaviour
  • Marketing and advertising purposes, where applicable

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

5. Third-Party Services

We may use trusted third-party service providers to support our website and business operations. These providers may include website hosting companies, analytics providers, payment processors, communication platforms, advertising platforms, or other technology providers.

These third parties may process information on our behalf and are expected to handle information in accordance with applicable privacy and security requirements.

We do not sell your personal information to third parties.

6. Marketing Communications

If you choose to receive marketing communications from us, we may contact you about our catering services, menus, events, promotions, offers, or other relevant updates.

You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

7. Sharing Your Information

We may disclose personal information when reasonably necessary:

  • To employees and authorized personnel who require it to provide our services
  • To service providers assisting with our business operations
  • To payment or financial service providers where applicable
  • To professional advisers where necessary
  • To government authorities or law enforcement agencies where legally required
  • To protect our legal rights, customers, employees, or business

We only seek to share information where there is a legitimate business, contractual, legal, or operational reason to do so.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with applicable legal obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Your Privacy Rights

Depending on applicable UAE law, you may have rights concerning your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally permitted
  • Withdraw consent where processing is based on consent
  • Object to certain uses of your information
  • Request information about how your personal information is processed

To exercise an applicable privacy right, please contact us using the details provided below.

11. Children's Privacy

Our services include catering for children's parties; however, our website is not intended to directly collect personal information from children.

If information relating to children is required for an event, such information should be provided by a parent, guardian, or authorized adult.

12. External Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any external websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable legal requirements.

Any updates will be posted on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

PBC Catering and Events
United Arab Emirates
Website: https://pbccatering.com/

Email: info@pbccatering.com
Phone: +971 58 5784166

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.