Effective Date: September 8, 2026

Welcome to PBC Catering and Events.

These Terms & Conditions (“Terms”) govern your use of the PBC Catering and Events website and your purchase or use of our catering, event, menu, and related services.

Website: https://pbccatering.com/

By accessing our website, submitting an enquiry, requesting a quotation, booking our services, or engaging PBC Catering and Events, you agree to these Terms.

1. About PBC Catering and Events

PBC Catering and Events is a UAE-based catering and events company providing food and event services for children's parties, private celebrations, milestone occasions, corporate events, brand activations, and other gatherings.

Our services may be provided for events ranging from small private gatherings to large-scale events.

2. Enquiries and Quotations

Information displayed on our website, including menus, images, descriptions, packages, and pricing information, is provided for general information and may change without notice.

Submitting an enquiry does not constitute a confirmed booking.

A quotation or proposal provided by PBC Catering and Events may be subject to:

  • Event date and availability
  • Number of guests
  • Venue requirements
  • Menu selection
  • Service requirements
  • Staffing requirements
  • Equipment and setup requirements
  • Delivery or transportation requirements
  • Applicable taxes, fees, or additional charges

A booking is confirmed only after the required booking process has been completed and any applicable deposit or payment has been received and acknowledged by PBC Catering and Events.

3. Menus and Food Selection

Our menus are subject to availability and may change depending on seasonal ingredients, supplier availability, event requirements, and operational considerations.

You can view our current menus at: https://pbccatering.com/menus/

We reserve the right to make reasonable substitutions where a particular ingredient, product, or item is unavailable.

Where possible, we will seek to provide a suitable alternative of comparable quality.

4. Food Allergies and Dietary Requirements

Customers must inform PBC Catering and Events of all known food allergies, intolerances, dietary restrictions, or special dietary requirements before the event.

Although we take reasonable precautions, our food may be prepared in environments where various allergens are present.

We cannot guarantee that food will be completely free from cross-contact with allergens.

Customers are responsible for providing accurate and complete information about dietary requirements.

5. Guest Numbers

The customer must provide an accurate estimated guest count during the booking process.

Changes to the number of guests may affect:

  • Menu quantities
  • Staffing
  • Equipment
  • Setup requirements
  • Pricing
  • Venue arrangements

Additional charges may apply when guest numbers increase after confirmation.

6. Event Venue and Access

The customer is responsible for ensuring that PBC Catering and Events and its authorized staff have reasonable access to the event venue for delivery, setup, service, and collection.

The customer is responsible for obtaining any venue permissions, approvals, access passes, parking arrangements, loading access, or other permissions required for catering services unless otherwise agreed in writing.

Additional charges may apply for difficult access, extended waiting times, restricted loading areas, additional setup requirements, or venue-specific requirements.

7. Event Changes

Any changes to an event, including date, venue, guest numbers, menu, timing, or service requirements, should be communicated as soon as possible.

We will make reasonable efforts to accommodate requested changes, subject to availability and operational feasibility.

Changes may result in revised pricing or additional charges.

8. Cancellation and Refunds

Cancellation terms, deposits, refunds, and applicable charges may depend on the type of event, booking value, notice period, supplier commitments, staffing, food preparation, and other costs already incurred.

Where specific cancellation terms are included in your quotation, proposal, invoice, or booking agreement, those terms will apply to your booking.

Any refundable amount will be determined in accordance with the applicable booking terms and applicable law.

9. Payments

Payment terms will be communicated as part of the quotation, invoice, or booking confirmation.

Customers are responsible for making payments by the agreed deadlines.

Failure to make a required payment on time may result in cancellation, postponement, suspension of services, or additional charges where permitted by the applicable agreement.

10. Pricing

Prices may vary depending on event requirements and may be affected by:

  • Number of guests
  • Menu selections
  • Event duration
  • Venue location
  • Staffing requirements
  • Equipment requirements
  • Transportation
  • Setup and breakdown
  • Special requests

All applicable taxes, fees, and additional charges will be communicated where applicable.

11. Event Setup and Décor

Where PBC Catering and Events provides décor, styling, setup, equipment, furniture, serving items, or related event services, the scope of those services will be determined by the agreed quotation or proposal.

Any third-party décor, venue, entertainment, furniture, equipment, or other services arranged separately by the customer remain the responsibility of the relevant supplier.

12. Images and Intellectual Property

All content appearing on the PBC Catering and Events website, including text, photographs, graphics, logos, designs, menus, videos, and other materials, is owned by or licensed to PBC Catering and Events unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without our prior written permission.

The PBC Catering and Events name, branding, logo, and related materials may not be used without authorization.

13. Website Use

You agree to use our website only for lawful purposes.

You must not:

  • Attempt to gain unauthorized access to the website
  • Introduce malicious software or code
  • Interfere with website functionality
  • Copy or scrape website content for unauthorized commercial purposes
  • Use the website for fraudulent or unlawful activities
  • Misrepresent your identity or relationship with PBC Catering and Events

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

14. Website Information

We make reasonable efforts to ensure that information on our website is accurate and current.

However, we do not guarantee that all information, including menus, availability, descriptions, photographs, pricing, or other content, will always be complete, accurate, or current.

Images are provided for illustrative purposes and actual food presentation, décor, styling, or event setup may vary.

15. Third-Party Services

Some events may involve third-party venues, suppliers, entertainers, technology providers, payment processors, delivery services, or other third parties.

PBC Catering and Events is not responsible for the acts, omissions, availability, performance, or failure of independent third-party suppliers unless expressly agreed otherwise in writing.

16. Limitation of Liability

To the extent permitted by applicable law, PBC Catering and Events will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

Our liability, where legally permitted to be limited, will be subject to the terms of the applicable quotation, booking agreement, or service agreement.

17. Force Majeure

PBC Catering and Events will not be responsible for delays, cancellations, or inability to perform services caused by circumstances beyond our reasonable control.

Such circumstances may include, but are not limited to:

  • Natural disasters
  • Severe weather
  • Government restrictions
  • Public emergencies
  • Fire
  • Power or infrastructure failures
  • Transportation disruptions
  • Venue closures
  • Supplier failures
  • Strikes or labor disruptions
  • Other unforeseen circumstances beyond our reasonable control

Where such circumstances occur, we will make reasonable efforts to communicate with the customer and find an appropriate solution.

18. Customer Responsibilities

Customers are responsible for:

  • Providing accurate event information
  • Providing accurate guest numbers
  • Informing us of dietary requirements and allergies
  • Providing appropriate venue access
  • Making payments on time
  • Following agreed event arrangements
  • Obtaining necessary venue permissions
  • Informing us promptly about changes to the event

19. Privacy

Your use of our website and services is also subject to our Privacy Policy, which explains how we collect and process personal information.

20. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates.

Any disputes arising in connection with these Terms or our services shall be subject to the jurisdiction of the competent courts of the applicable emirate in the United Arab Emirates, unless otherwise agreed in writing or required by applicable law.

21. Changes to These Terms

PBC Catering and Events may update these Terms from time to time.

Updated Terms will be published on this page with a revised effective date.

Your continued use of our website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

22. Contact Us

For questions regarding these Terms & Conditions, bookings, menus, or catering services, please contact:

PBC Catering and Events
United Arab Emirates
Website: https://pbccatering.com/

Email: info@pbccatering.com
Phone: +971 58 5784166

By using this website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.